Lane Trailer - Lance Trailer. Fresh water tank falls to the ground.

Not resolved
Customer service
Diversity of Products or Services

We purchased a 2010 1985 Lance trailer. This summer, luckily, while sitting in our drive way the water tank fell to the ground.

We contacted the manufacturer and they told us how to fix it. We felt this was a defective water tank and since we spent $10,000.more for this trailer that any other similar model on the lot we felt and hoped that we were buying a quality product. Also, the under carriage, although it has been supposedly powder coated, has extensive rust. Our friends trailer that is 18 years old looks better that ours.

We feel Lance should stand behind their product and fix this at their expense. Lance is not answering our emails.

Reason of review: Poor customer service.

Monetary Loss: $500.

Company wrote 0 public responses to the review from Sep 04, 2014.

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